Protecting adults in Liverpool

Since 2001 Liverpool City Council has been involved in protecting adults who may be at risk. 

The City has a set of procedures for the protection of adults which have been written jointly with the police ,health, voluntary and independent organisations which can be read here.

Why we need to protect adults
Everyone has the right to live their lives free from violence, fear and abuse. All adults have the right to be protected from harm or exploitation.  Adults have the right to independence, which may involve a degree of risk.

Sometimes people are not able to enjoy these rights.  If a person is seen as vulnerable or isolated within the community there are some people who may take advantage of them or cause suffering and harm to them.

The way in which people can cause harm
Abusive behaviour can involve any of the following: physically hurting someone, financially exploiting a person, neglecting a person, sexually abusing someone or causing them emotional or psychological distress. 

Where people are at risk
People can be at risk from harm or exploitation anywhere. This includes their own home, in a residential or nursing home, in day centres, at college, in hospitals or in public places.

The people who can cause harm  
There is no one particular group of people who can be identified. We know from experience that people who have behaved in an abusive way can include the following: neighbours, friend, relatives, partners, people who are paid to care, volunteers and strangers.

Are you concerned for your safety or the safety of someone else?
If you are concerned about a possible abusive situation you can call the following numbers for advice and help:

Liverpool City Council
Careline 233 3019 - The City Council has qualified staff who will be able to offer you advice or assistance. Your call will be treated confidentially, and your wishes in relation to any incident will be taken into account.

Liverpool Direct  233 3000 - Call Liverpool Direct if you want to check the identity of someone claiming to be from Liverpool City Council or by email at wecanhelp@liverpool.gov.uk

Action on Elder Abuse
Action on Elder Abuse has a confidential helpline where you can discuss any concerns you may have. Tel: 080 880 88141.

This service is available Monday to Friday 9:00 a.m. to 5:00 p.m.